Blog |
Guides

MSP (Managed Service Provider) vs Internal Marketing: Which is the Best Option for your Company?

6/8/2024

Managed Services Provider (MSP):

An MSP, or Managed Service Provideris a specialized external company that assumes responsibility for managing certain IT functions or services for an organization.

In the context of digital marketing, an MSP such as Orange Digital CX is responsible for providing a wide range of marketing services on an outsourced basis.

This includes everything from strategic planning to campaign execution and performance optimization.


Internal Marketing Team:

On the other hand, an internal marketing team is composed of marketing professionals who are direct employees of the company.

This team works at the company's facilities and is responsible for developing and executing the organization's marketing strategies.


Main Differences:

1. Expertise and Experience:

  • MSP: Being specialists in digital marketing, an MSP such as Orange Digital CX has a highly trained and experienced team in various areas of marketing, from lead generation to customer experience optimization.
  • Internal Team: While an internal team may have specific industry or brand knowledge, they may lack the breadth and depth of experience offered by an MSP with a broader, more specialized focus.

Flexibility and Scalability:

  • MSPS: MSPs offer flexibility and scalabilitywhich means they can quickly adapt to the changing needs of your business. They can increase or decrease resources as needed to meet the demands of your marketing strategy.
  • Internal Team: An internal team may be less flexible and scalable, as it is limited by the number of employees and resources available within the organization.
    ‍ ‍

3. Costs and Efficiency:

  • MSP: Hiring an MSP can be more cost-effective compared to more cost-effective compared to to maintaining an in-house marketing team. MSPs often offer flexible and transparent pricing models that can help reduce operating costs and improve efficiency.
  • In-house team: Maintaining an in-house marketing team can generate additional costs associated with hiring, training and retaining talent, as well as investing in technology and marketing tools.

Who Benefits from an MSP System?

Growing Companies

Growing companies are faced with the need to expand their marketing operations to keep up with their growth and reach new markets.


In this scenario, an MSP offers an ideal solution by providing the ability to scale marketing activities quickly and efficiently.

With an MSP such as Orange Digital CX, growing companies can take full advantage of the specialized resources and expertise of an external team dedicated exclusively to their marketing needs.

This allows them to maintain focus on their core business while outsourcing complex marketing tasks such as strategic planning, campaign execution and data analysis.

In addition, by working with an MSP, growing companies can easily adapt their marketing strategies as business needs and growth objectives evolve.

Companies with Limited Resources

For companies with limited resources, outsourcing marketing functions to an MSP can be a smart strategy to access a higher level of expertise and technology without incurring a significant investment.


An MSP offers these companies the opportunity to leverage the knowledge and skills of a specialized digital marketing team without the need to hire additional in-house staff or invest in expensive marketing tools and technologies.

By outsourcing their marketing needs, companies with limited resources can benefit from the flexibility and agility that an MSP offers, easily adapting their marketing strategies as needed and maximizing the return on their marketing investment.

In addition, by working with an MSP, these companies can focus on their core business areas and delegate marketing activities to outside experts who can help them achieve their business objectives more effectively and efficiently.

Results You Can Expect with an MSP

Increased Return on Investment:

More Effective and Targeted Campaigns: With the right experience and tools, an MSP can develop and execute highly effective and targeted marketing campaigns that maximize ROI.

Improved Lead Generation:

Constant Flow of Qualified Leads: By leveraging the optimized marketing strategies of an MSPBy leveraging the optimized marketing strategies of an MSP, you can expect to generate a steady stream of qualified leads that are more likely to convert into customers.

Increased Brand Awareness:

Increased Visibility and Recognition: Working with an MSP can significantly increase your brand's visibility and recognition in your target market through well-planned and executed marketing tactics.

In short, the decision between an in-house marketing team and an MSP is crucial to the success of any company.
However, when considering the potential benefits and outcomes, it is clear that an outsourced approach such as the one offered by Orange can provide a significant strategic advantage.

Contact us today to find out how we can help your business grow with our MSP services!

RECENT ENTRIES

Guides

Agentforce FAQ: Everything you need to know about Salesforce's autonomous AI solution.

This AI-powered autonomous agent system enables companies to automate key tasks, optimize the customer experience and provide 24/7 support. In this guide, we introduce you to everything you need to know about Agentforce so you can decide how to integrate it into your business.
Guides

How to Improve Fan Experience with Digital Strategies and Use of Data

In this blog we explore how the sports and entertainment industry is using digitization to better connect with its fans and enhance their experience. Experts from Orange Digital CX and Boletomobile discussed advanced personalization and data monetization strategies, from creating unified fan profiles to implementing segmented promotions that drive loyalty and return. Innovations such as digital ticketing and personal data protection, key to delivering integrated and secure experiences, were also addressed.
News

Orange Digital at MKT Fest 2024: Data, AI and the Future of Marketing

From October 10-12, 2024, MKT Fest brought together marketing leaders and experts. For three days, they discussed the trends, tools and strategies that are redefining marketing in the Fashion, Entertainment, Sports and Trends industries. The event became an essential space to share knowledge and connect professionals in the sector, and among the most outstanding talks was the spotlight of Orange Digital: "Data is the New Cash", given by our CEO and Co-founder, Héctor Romero.